Will the city give me a credit for a leak for which I'm responsible?
No, because water has gone through the meter, the user is responsible for payment. However, the city may consider crediting sewer charges over average use for commercial accounts, since water from a leak hasn't gone through the sewer.

Show All Answers

1. Where can I find more information about the modified water rates and city drought ordinances?
2. Can I pay with a credit card?
3. What is the average water use for a single family household?
4. Is my water meter read in gallons or cubic feet?
5. How many gallons in 1 cubic foot?
6. What kind of soft water conditioners are allowed in Solvang?
7. My water has an unusual color/taste/smell. What does this mean?
8. Will the city give me a credit for a leak for which I'm responsible?
9. Who is responsible for water leaks?
10. Why is my water pressure low?